Info

Here are the useful information on how best to prepare for the adventure

  • Timing to be respected:
    We recommend that you arrive 15 minutes before the booking time to complete your registration and receive instructions. Any delays may reduce the playing time you have available.
  • Cost of rooms and payments accepted:
    The cost of the rooms varies depending on the number of players and the experience chosen. We accept cash and credit/debit card payments. If you wish, you can pay easily and directly when booking online.
  • Degree of fear:
    Our Escape rooms are designed to be fun and engaging, but not scary. If you have particular fears or requests, please inform us in advance to tailor the experience to your needs.
  • Dress code:
    There is no specific dress code. However, we recommend wearing comfortable clothing suitable for light physical activity.
  • Booking modalities:
    You can book your gaming experience conveniently online via our website, by calling our booking number directly or via WhatsApp.
  • Skills and abilities:
    Our Escape rooms are suitable for players of different abilities. No specific skills are required, only cooperation, creativity and team spirit.
  • Required documentation:
    No special documentation is required. However, an identity document may be required for payment or any special group facilities.
  • Accessibility for people with disabilities:
    We strive to make our Escape rooms accessible to people with disabilities. We invite you to contact us in advance to discuss your specific needs and ensure that we provide you with an enjoyable experience.
  • Number of players:
    Our rooms can accommodate 2 to 8/10 players, depending on the specific room. However, some rooms can accommodate larger groups, so please contact us to check availability.
  • Language options:
    Our Escape rooms are available in several languages, including Italian and English. Please contact us to confirm the availability of the desired language.
  • Minimum age:
    The minimum age to participate in our Escape rooms varies depending on the room and the challenge. Please check the specific age restrictions for each room on our website or by contacting us directly.

We hope this useful information has helped you to plan your visit to Escape House. If you have any further questions or concerns, please do not hesitate to contact us. We are here to make sure that your gaming experience is exciting, safe and tailored to your needs.

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This page describes how the website is managed in relation to the processing of the personal data of the users who consult it. This notice is also provided pursuant to art. 13 of Legislative Decree no.196/2003 – Personal Data Protection Code to those who interact with the web services of Escape House S.r.l. for the protection of personal data, accessible by internet starting from the address: www.escapehouse.it corresponding to the home page of the site www.escapehouse.it. This information is provided only for that site and not for any other websites that may be consulted by the user through links present on the site.
The information is also inspired by Recommendation No. 2/2001 that the European authorities for the protection of personal data, brought together in the Group established by Article 29 of Directive No. 95/46/EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

THE ‘OWNER’ OF THE PROCESSING

Following consultation of this site, data relating to identified or identifiable persons may be processed. The ‘owner’ of their processing is Matteo Campeggio, holder of this domain.

PLACE OF DATA PROCESSING

The processing operations connected to the web services of this site take place at the premises and are carried out only by technical personnel of the Office in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated. The personal data provided by users forwarding requests are used for the sole purpose of fulfilling the request and are communicated to third parties only if necessary for this purpose.

TYPES OF DATA PROCESSED

Navigation data the computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check that it is functioning correctly and is deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site: apart from this possibility, at present the data on web contacts do not persist for more than seven days.
Data provided voluntarily by the user The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site set up for services on request.

COOKIES

No personal user data is acquired by the site in this regard. Cookies are not used for the transmission of information of a personal nature, nor are so-called persistent cookies of any kind, i.e., systems for tracing users, used. The use of so-called session cookies (which are not permanently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to enable the safe and efficient exploration of the site. The so-called session cookies used in this site avoid the use of other IT techniques potentially prejudicial to the confidentiality of users’ browsing and do not allow the acquisition of personal data identifying the user.

OPTIONAL PROVISION OF DATA

Apart from that specified for browsing data, the user is free to provide the personal data indicated in the request forms or in any case indicated in the “contacts” section to request the dispatch of informative material or other communications. Failure to provide them may make it impossible to obtain what has been requested.

METHODS OF TREATMENT

Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent loss of data, unlawful or incorrect use and unauthorised access.

RIGHTS OF THE INTERESTED PARTIES

The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to be informed of their content and origin, verify their accuracy or request that they be supplemented or updated, or corrected (Article 7 of Legislative Decree No. 196/2003). Pursuant to the same article, data subjects have the right to request the deletion, transformation into anonymous form or blocking of data processed in breach of the law, as well as to object in any case, for legitimate reasons, to their processing. Requests should be addressed to info@escapehouse.it using the contact form on this site.